<%varPage = "help.asp"%> SO HOSTS - Fast, Reliable Hosting Packages - ASP.NET - Domain Names - Windows Server 2003 - IIS6

  secure ordering
Pay for your hosting by credit card
by Worldpay
   
     
  Help and Getting Started

Ordering On-line & Security

Our order process is very simple and is arranged into easy steps. You require no technical knowledge to order a hosting account.

We use Worldpay as our trusted payment partner and they are the only organisation we pass your details to. This is to ensure your credit card details are passed over the Internet totally securely.

All transactions, including your name, address and card details are encrypted using 128 bit Secure Socket Layer (SSL) architecture and are signed using Thawte digital certificates during transmission over the Internet to WorldPay. This means that your details cannot be intercepted or read by anyone except WorldPay plc.

Many experts believe that today's encryption techniques make using a credit card on the Internet safer than using your credit card to make telephone transactions.

SOHosts has no access to your credit or debit card details. The only information we receive from WorldPay is your name, address, email, goods ordered and amount debited.

What you need

To host your web site with us all you need is a domain name (i.e. yourdomain.co.uk). You can register a new domain with us or transfer your existing domain to us.

If you register a new domain with us, we will:-

  • Register it for two years;
  • Register it in your name;
  • Not charge you to transfer the domain out if you wish to move to a new supplier.

To transfer your domain name to us all you need to do is contact your current hosting company or domain name supplier and ask them to amend the DNS record of your domain to the following:

  Primary DNS dns0.siteone.co.uk
  Secondary DNS dns1.siteone.co.uk

This is an important process as the DNS record points the entire Internet to the location of your domain name, i.e. our servers. However, due to the enormous size of the Internet this can take up to seven days to complete (but typically 48 hours).

Getting Started

Once your domain name has become active on our servers we will contact you via email with your account details, including access passwords and information on how to get up and running.

We also provide step-by-step tutorials on how to use your control panel and set up your account, including email. Visit our support site for more information.

If you have any queries about domain transfer, setting up your new hosting account or any aspect of our service we are only a free phone call away...

0800 970 0238
support@sohosts.com