You will need FTP (File Transfer Protocol) software
to connect to your webspace to add and update your web pages. CuteFTP
is an excellent trialware product which is easy to use and affordable
(approximately £20).
The key
information you will need to connect your FTP software to your webspace
is:
Host Name
ftp.yourdomainname
(i.e. ftp.something.co.uk)
User
Name
your domain name (i.e.
something.co.uk
Password
alphanumeric password
set up by SO Hosts or via your Personal Control Panel
Local files are the files held on
your PC
Remote files are those held on our server
It is important that you transfer your
files to the correct location on the server.
All viewable files should
be placed in the htdocs folder, i.e.
index.htm
Raw log files are automatically
placed in the logfiles folder.
Databases should be placed
in the private folder.
CuteFTP has an easy-to-follow Connection Wizard
which takes you through the set-up process of your key information.
Once you have completed the Connection Wizard
you will be able to connect to our FTP server to access/transfer
your web pages.
CuteFTP is similar to Windows Explorer. On
the left of the program shows your "local" files
and the right shows your "remote" files.
To transfer your files simply highlight the files
you want to transfer, then drag and drop from your local files to
your remote files.
Troubleshooting
Once you have correctly set-up your FTP account
you should be able to connect to our FTP server without problems.
Always ensure that you have correctly typed in your key information,
remembering that the server log-in process is case sensitive to
your details.
If you have a firewall, ensure you allow access
via Port 21. In some instances you may need to activate PASV mode
on your FTP program to allow access through your firewall.
