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Getting Started

setting up a new hosting account can seem daunting, especially if its for the first time. Don't panic! Help is at hand. Pick up the phone and call us local rate on 0845 644 1080 if you have a problem that these support pages have not helped to fix.

Follow these steps for happy hosting with SO Hosts...

1. Change your passwords
Go to http://cp.yourdomainname and access your hosting control panel and change the passwords we have provided you for accessing you control panel and accessing your web spce via FTP.

2. Set up your email on the server
While you are logged into your control panel set up the email accounts you require.

Remeber to modify the email forwarder called 'nobody' to send email from it to either a mail account you create on your control panel or to another email address.

3. Set up your email on your computer
Now that your email accounts are set up on our servers you need to be able to send and receive email via those accounts. Go to your email program to set up your email.

Most of our technical support questions come from problems setting up email. If you are unsure about this precess try our Outlook Express step-by-step tutorial.

4. Uploading files to your new web space
Now you are ready to upload your web pages! Set up your FTP program with the details we provided you along with you new password.

Upload all your HTML pages and images to the htdocs directory provided on our servers. Any databases should be uploaded to the private directory.

Ensure your homepage is named either:
index.htm, index.html, default.htm, default.html for static pages and, index.asp, index.php, default.asp, default.php for dynamic pages

Your web site should be live immediately.

If you have any queries please contact us at support@sohosts.com